About me
I am happiest when I get to work with equitable and process-oriented teams that prioritize clarity in communication and accountability of outcomes.
Currently, I am a Senior Customer Success Manager working with Enterprise and Strategic customers at LaunchDarkly, a company that is the first and leading entrant in the market for Feature Management.
My background is in leading sales and customer success teams for enterprise SaaS and consumer marketplace products. I excel at the kind of tricky communication required to align product and go-to-market teams. My technical understanding allows me to prioritize trade-offs while my social dexterity helps me build a network of strong allies across functions.
Education
MBA
The University of Chicago Booth School of Business
Concentrations: Econometrics & Statistics; Entrepreneurship; and Strategic Management
BA Economic History
UC Berkeley
Thesis: Mercantile Success: A Product of Principal-Agent Trust & Communication